Do you want to request information from the government in Zoetermeer? Discover how to successfully submit a Woo request and what the procedure entails.
Preparation for your request
Before submitting a Woo request to the municipality of Zoetermeer:
- Make clear which data you need
- Check which government body manages the information
- Check if the information is already publicly available
What must be included in your Woo request?
A clear Woo request includes:
- Your full name and contact information
- The name of the government body, such as the municipality of Zoetermeer
- A detailed description of the desired information
- The subject or administrative matter
- If relevant, a specific period
Advice for a successful request
| Advice | Explanation |
|---|---|
| Be concrete | A targeted question ensures a faster response |
| Specify the theme | Mention an exact subject instead of 'everything' |
| Limit to a period | For example 'reports from 2022' |
| Keep it manageable | Too general requests often lead to delay or rejection |
How do you submit a request?
- Send it by post to the municipality of Zoetermeer
- Use email if this is accepted
- Via the online form on the municipality's website
What happens after submission?
- You will receive a confirmation of receipt
- The response period is normally 4 weeks (possibly extended by 2 weeks)
- For complex requests, it may take longer
- You will receive a decision, possibly with the requested documents
Frequently asked questions about Woo requests in Zoetermeer
Am I required to state my reason?
No, you do not need to provide a motive. Access to government information is a right for everyone.
Will I always get the requested information?
Not always. The government may withhold information based on statutory exceptions.
What if there is no response?
If the deadline expires, you can send a notice of default and possibly take legal action.
Additional questions and answers
How detailed must my Woo request be?
Your request must be as specific as possible. Avoid vague descriptions such as 'all documents about a project'. For example, specify: 'correspondence between the municipality of Zoetermeer and a supplier in March 2023'. This helps with faster processing and reduces the chance of rejection. If in doubt, contact the municipality for advice.
Why can a request be rejected?
Rejection can occur if the information is already public, contains privacy-sensitive data, concerns confidential business information, or if disclosure poses risks. Too vague or extensive requests are also often refused. Always request a written explanation for rejection and consider lodging an objection.
Is anonymous submission possible?
No, you must provide your name and contact details. Anonymous requests are not processed. You can request that your details not be made public in disclosed documents. The government must safeguard your privacy as much as possible.
What if I dispute the decision?
Within six weeks, you can lodge an objection with the municipality of Zoetermeer. Explain in writing why you disagree. If your objection is rejected, you can proceed to the District Court of The Hague (district). Consider legal advice, for example via the Juridisch Loket Zoetermeer.
How long does a response take?
Normally, you will receive a response within four weeks, with a possible extension of two weeks for complex cases. The municipality must inform you of any delay. After six weeks without a response, you can send a notice of default and possibly file a complaint.
Are there costs associated with a Woo request?
Usually it is free of charge. For exceptionally large requests or copying costs, a small fee may be charged. This will be notified in advance, so you can adjust or withdraw your request.
Can I request information about a person or company?
Yes, but privacy and trade secrets are protected. Data about individuals or companies is often not disclosed. You can request information about government processes in which they are involved, provided this does not infringe privacy.