In Zoetermeer, fake offers with artificial discounts are strictly prohibited. The 'from' price must be based on a genuine previous selling price of the product in local stores or online shops.
Price Indication Decree in Practice
The legal rules for price indication, which also apply in Zoetermeer, impose requirements on:
- Clear display of the selling price for consumers
- All amounts including VAT and mandatory additional costs
- Authentic original prices for every discount
'From' Prices Since 2022
Since 2022, the requirements for discounts have been tightened, which is relevant for shoppers in Zoetermeer:
- The 'from' price is the lowest price from the past 30 days
- Intentionally inflated prices before a promotion are not allowed
- Every discount must be genuine and verifiable
Black Friday and Seasonal Sales in Zoetermeer
Even during popular events like Black Friday or the annual sales in the municipality of Zoetermeer, rules must be followed:
- No false discounts on recently increased prices
- The reference price must reflect a real historical price
- The Authority for Consumers & Markets (ACM) monitors and investigates reports from the region
Misleading Commercial Practices
In Zoetermeer and beyond, various unfair methods are prohibited, including:
- Artificially raising prices just before a so-called discount
- Comparisons with non-existent or exaggerated prices
- 'Recommended prices' that were never actually applied
- Creating false urgency with claims like 'only 2 items left!'
Reporting and Local Advice
If you spot a fake offer in a Zoetermeer store or online, report it to the ACM via ConsuWijzer for potential investigation and fines. For personal advice, you can turn to The Legal Aid Office in Zoetermeer or the municipality of Zoetermeer, which can refer you to the Zoetermeer District Court if needed.
Veelgestelde vragen
Wat is mijn retourrecht?
Bij online aankopen heb je 14 dagen retourrecht zonder opgaaf van reden, tenzij de wettelijke uitzonderingen gelden.
Hoe lang geldt de wettelijke garantie?
Goederen moeten minimaal 2 jaar meewerken. Defecten die binnen 6 maanden ontstaan worden verondersteld al aanwezig te zijn.
Kan ik rente eisen over schulden?
Ja, je kunt wettelijke rente eisen (momenteel ongeveer 8% per jaar) over het openstaande bedrag.
Wat kan ik doen tegen oneerlijke handelspraktijken?
Je kunt klacht indienen bij de consumentenbond, de overheid of naar de rechter gaan.
Wat is een kredietovereenkomst?
Een kredietovereenkomst regelt hoe je geld leent, wat de rente is, en hoe je dit terugbetaalt.