Youth care encompasses all assistance and support for young people and their families. Since the introduction of the Youth Act in 2015, municipalities, including Zoetermeer, are responsible for organising youth assistance.
What assistance falls under youth assistance?
- Support with parenting and family matters
- Psychological care for young people (youth mental health care)
- Guidance for behavioural challenges
- Support for intellectual disabilities
- Foster care and residential care
- Child protection and supervision of young people in probation services
How do I access youth assistance in Zoetermeer?
| Contact Point | Explanation |
|---|---|
| Municipality of Zoetermeer/neighbourhood team | First contact for help requests |
| General practitioner | Refers to specialised care |
| School | Care coordinator provides support |
| Safe at Home | For reports of unsafe situations |
| Youth court (District Court of The Hague) | For compulsory assistance such as supervision order (OTS) or out-of-home placement |
Voluntary or compulsory assistance
In most cases, youth assistance is voluntary. However, in cases of serious concerns about a child's safety, the youth court may impose compulsory assistance, such as a supervision order (OTS) or out-of-home placement.
Role of accredited institutions
Accredited institutions (AIs) are responsible for the implementation of child protection measures and youth probation services. They operate under strict supervision of the Inspectorate and have specific powers.
Costs of youth assistance in Zoetermeer
Youth assistance via the Municipality of Zoetermeer is free of charge for parents. The municipality bears the financial costs and no own contribution is required.
Filing complaints about youth care
If dissatisfied with youth assistance, you can contact:
- The complaints committee of the relevant organisation
- The AKJ (Advice and Complaints Office for Youth Care)
- The ombudsman of the Municipality of Zoetermeer
- The Health and Youth Care Inspectorate
Can I choose a specific care provider?
You may express a preference, but the Municipality of Zoetermeer determines which assistance is provided. For specialised assistance via the general practitioner, you often have more say. In compulsory assistance, choice is limited.What is the duration of youth assistance?
The length of assistance varies. Some trajectories last a few months, while others may take years. It is regularly reviewed whether continuation is necessary.Can I refuse youth assistance?
You may decline voluntary assistance. However, in cases of serious safety risks, the court may impose compulsory assistance via a child protection measure.Frequently asked questions about youth assistance in Zoetermeer
How do I apply for youth assistance for my child in Zoetermeer?
Contact the neighbourhood team or youth consultant of the Municipality of Zoetermeer. They will assess your situation and refer to appropriate assistance. Alternatively, you can go to your general practitioner, school, or Safe at Home for safety concerns. The municipality ultimately decides on the provision of assistance.
What distinguishes voluntary from compulsory youth assistance?
Voluntary assistance takes place with the consent of parents and/or child, such as guidance with parenting. Compulsory assistance is imposed by the youth court in cases of serious risks to the child, for example via an OTS or out-of-home placement, where you have less influence.
Are there costs associated with youth assistance?
No, youth assistance via the Municipality of Zoetermeer is free. The municipality funds it and does not require an own contribution. However, specific services such as respite care may incur costs; inquire with the municipality.
What if I disagree with a decision on youth assistance?
You can file an objection with the Municipality of Zoetermeer within six weeks via an objection letter. Additionally, you can submit a complaint to the institution's complaints committee, the AKJ, or the municipal ombudsman. For compulsory assistance, appeal to the youth court is possible.
How quickly does youth assistance start in Zoetermeer?
The waiting time depends on the type of assistance and the situation. Light support can start within weeks, while specialised care may take months. In acute safety issues, action is taken more quickly. Check current waiting times with the municipality.
Can my child apply for assistance themselves?
Yes, young people from 12 years old may apply for youth assistance independently, even without parental consent. For younger children, parental consent is required.
Contact with Legal Aid Office Zoetermeer
For legal questions or advice on youth assistance, you can go to the Legal Aid Office Zoetermeer. They provide free support for legal issues surrounding youth care.