In Zoetermeer, with its modern rental properties in neighbourhoods such as Buytenweert and Seghwaert, defects such as leaks, mould or poor insulation occur more frequently due to the proximity of the Bentwoud and high groundwater levels. You can demand rent reduction on the basis of Article 7:242 of the Dutch Civil Code (BW), which obliges the landlord to repair. Report it in writing with photos, a structural engineering report and, if applicable, measurements from the GGD Zoetermeer in case of health risks such as moisture problems.
If the landlord ignores it, claim reduction via the Rent Tribunal (max. 40% discount). Prove the defect with a report from a local inspector, such as from Zoetermeer or The Hague. Examples specific to Zoetermeer: insufficient insulation in flats around the Stadshart, broken central heating boilers in 1990s construction or structural dampness due to polders. The procedure is free; the decision is binding and applies retroactively from the notification.
Landlords in Zoetermeer must repair within a reasonable term, otherwise you risk a penalty payment. In case of serious structural defects, such as unstable foundations in older complexes near the Zoetermeergezang, consider termination of the tenancy agreement. The Rent Tribunal assesses whether the defect limits usability. Do not repair yourself without permission, unless urgent – keep invoices for set-off against the rent.
Block rent increases via the tribunal and check your rent via the model contract at the Zoetermeer municipality. Low-income households can apply for special assistance at the Zoetermeer social counter. Judges in the The Hague region confirm reductions for unresolved dampness in local rental properties. This way, you financially compensate for nuisance without moving. Consult the Woonbond or Huurteam Zoetermeer for sample letters and free advice. (248 words)