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Hoge Raad Increases Pain and Suffering Damages (smartengeld) After Medical Errors: Implications for Zoetermeer

The Hoge Raad awards victims of serious medical errors 20-40% more pain and suffering damages (smartengeld) than for comparable injury from other causes. For commuters and IT employees in Zoetermeer this has direct consequences for pending claims.

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An IT employee from one of the green residential neighbourhoods in Zoetermeer cycles daily along the dense cycle-path network to the station, transfers onto the A12 towards Den Haag and, after an operation in a clinic in Den Haag, discovers that his hands no longer function. Such cases illustrate why the Hoge Raad now awards structurally higher amounts.

Reasoning of the Hoge Raad

Three elements distinguish medical injury from injury caused by a traffic accident. The patient has placed himself in a vulnerable position by entrusting himself to a physician. That trust is breached. In addition, secondary harm often arises: fear of further treatment that further restricts daily functioning on the bicycle or at the desk. Finally, the patient faces a well-organised healthcare provider with its own lawyers. The Hoge Raad regards this as justification for a structural increase of 20 to 40 per cent.

Breach of the relationship of trust

The patient expressly entrusts himself to a professional. This differs fundamentally from participation in traffic.

Loss of confidence in the healthcare system

Victims develop avoidance behaviour that may also aggravate other health problems. Courts now take this explicitly into account.

Asymmetry in knowledge and power

The patient faces a professionalised party. This imbalance justifies higher compensation.

Expected pain and suffering damages (smartengeld) standards in 2026

Type of injury after medical errorIndicative 2025Expected 2026
Minor permanent functional impairment€ 8.000€ 11.000
Moderate impairment of earning capacity€ 25.000€ 33.000
Severe permanent disability€ 75.000€ 95.000-110.000
Complete incapacity for work€ 150.000€ 190.000-225.000

Impact on pending claims

Insurers are adjusting their offers. Pending cases may be reopened with a new calculation. Earlier settlement proposals often remain negotiable for several months. Only signed settlement agreements (vaststellingsovereenkomsten) are final, unless mistake (dwaling) or fraud (bedrog) is established.

Practical steps for a claim

Ask your lawyer for a revised calculation. Check old proposals for updating. In cases of late discovery of the error, a limitation period of five years applies from the moment of knowledge. Interrupt this period by registered letter.

Preventing prescription

Anyone who only now realises that an earlier treatment contained errors has five years. A registered notice of liability to the hospital or clinic suffices. Keep the evidence carefully.

Do you live in Zoetermeer and have a pending case? Contact the office at Argonstraat 26 or call 070 - 4500 300. The competent court is Rechtbank Den Haag. Juridisch Loket Zoetermeer can also provide initial advice.